The digital coworker for Consumer Reporting Agencies
Komos automates the manual portal work behind every background check. Court records, ID verification, education checks, international intake, FCRA adverse action, and pre-employment screening. So your operations team can scale volume without scaling headcount or sending every portal change back to engineering.
Certn's ops team runs on Komos
Certn is one of the largest global CRAs, serving thousands of employers worldwide. Their US and EMEA operations teams use Komos to handle portal work their researchers used to do by hand.
manual actions automated
hours of manual portal work eliminated each month
production workflows live
quarter over quarter growth
An AI coworker
Komos handles the repetitive, deterministic portal work. Your researchers spend their time on the work that actually requires human judgment.
Komos handles
Repetitive and mundane
- Repeated portal lookups across thousands of cases
- Form filling, data entry, and order submission
- Login flows, MFA, and session handling
- Pulling and parsing standardized result pages
- Order intake, status checks, and closing
Your researchers handle
Research and judgment
- Ambiguous results that need investigation
- Exception handling and escalations
- Disputed records and reconsiderations
- FCRA-compliant adjudication
- Final reporting decisions and customer communication
Your researcher records a workflow once on the portal they already use. Komos turns the recording into a runnable automation and runs it on your schedule, on the same portals, around the clock.
When a portal changes, Komos can often adapt using vision and language models. When it cannot, you get the failure trace, the screenshots, and the page where it stopped, so your team can review, fix the recording, or escalate.
Every click, every keystroke, every screenshot is logged. Your compliance team can audit any check Komos ran. Your team adjudicates and owns final reporting decisions.
No engineering resources required
Your ops team owns the workflows end to end. Recording, running, reviewing, and adding new ones, without filing a ticket with engineering.
Train by demonstration
Your researcher records a workflow once on the portal they already use. Komos turns the recording into a runnable automation. No code. No selectors.
Self-healing
Court records portals redesign. ID verification flows change. Komos uses vision and language models to keep workflows running through layout changes. When a run fails, your team gets a trace, screenshots, and the failure point for review.
Audit-ready
Every step is logged. Every page is screenshotted. Every input and artifact is preserved. Pull a full run history for any check, in any jurisdiction, on demand.
Built for FCRA-aware operations
KMS-encrypted credential vault. MFA support. Granular role-based access. Designed for the controls your compliance and security teams already require.
Every check, every click, on the record
Compliance reviewers can replay any check Komos ran. A run detail looks like this:
CA Superior Court — Civil Records
Started 2:14:08 PM PT · Duration 2m 14s · 22 actions
Honest tradeoffs
Komos is not the only way to scale screening operations. Here is how it stacks up against the alternatives.
Who maintains it
- BPO Seats
- BPO vendor
- Traditional RPA
- Your engineering team
- Komos
- Your operations team
Hiring and management
- BPO Seats
- Constant recruiting, training, and managing remote teams across timezones
- Traditional RPA
- Senior engineers needed for builds and ongoing maintenance
- Komos
- No new hires; your existing ops team owns it
Handles portal changes
- BPO Seats
- Humans adapt manually, retraining as researchers churn
- Traditional RPA
- Often needs script maintenance
- Komos
- Self-healing with run review when needed
Audit trail
- BPO Seats
- Depends on vendor process and turnover
- Traditional RPA
- Logs vary by implementation
- Komos
- Clicks, screenshots, inputs, outputs, artifacts
Time to first production workflow
- BPO Seats
- 4 to 8 weeks of training new staff
- Traditional RPA
- 6 to 12 weeks of scripting
- Komos
- 2 to 4 weeks
From kickoff to live in 30 days
Your operations team's new coworker, live in a month.
Discovery
- Book a demo
- Map your highest-volume manual workflow with our team
- Define success criteria together
- Go / no-go decision
Build together
- Komos team works alongside your researcher to record the workflow on your portal
- Credentials and access provisioned through your security review
- First test runs on real cases, with failure traces reviewed together
Live in production
- First workflow running on real volume
- Your operations team trained to add the next workflows
- Volume begins to scale
Built for the CRAs scaling without burning out
Komos works with CRAs serving Fortune 500 employers, government tenant screening programs, and global compliance teams.